FAQ
How do we get to The ARK?
You’ll be picked up at Campbell Cove in our speedy boat to cruise under the Sydney Harbour Bridge and past Sydney’s most iconic landmarks to The Ark, anchored in Berry’s Bay. This way you get to undertake the transformative benefits of our “Heat, Plunge, Revitalise” experience from a stable platform with views of the Sydney Harbour Bridge and City skyline through panoramic sauna windows.
What does the “Heat, Plunge, Revitalise” experience include?
Your meticulously designed 2-hour wellness cruise features: – Handcrafted cedar sauna reaching 80°C with panoramic windows framing harbour views – Cold plunges in a designated swimming zone in Sydney Harbour or onboard cold splash shower – Organic herbal tea service – Recovery lounge on deck made from recycled materials – Unique photography opportunities with Sydney’s most Instagram-worthy backdrops – A carbon-neutral footprint with bonus mangrove tree planted in your name
How long should I stay in the sauna?
For optimal benefits and safety, we recommend no longer than 15-20 minutes in the sauna at one time, especially for first-time users. Listen to your body and take breaks as needed. Our experienced wellness guides will provide personalised advice based on your comfort level and
experience with contrast therapy.
What are the benefits of hot and cold therapy?
Alternating between heat and cold provides numerous wellness benefits:
Accelerated Recovery: Speeds up muscle recovery, reduces soreness, and helps flush out toxins
Improved Circulation: The hot-cold cycle stimulates blood flow and strengthens cardiovascular health
Enhanced Mental Clarity: Cold immersion triggers natural endorphin and dopamine boosts, leaving
you refreshed and focused
Stress Resilience: Temperature contrasts train your nervous system, improving stress tolerance and emotional regulation
Better Sleep: Regular contrast therapy can improve sleep quality and duration
How many people can experience The ARK?
We offer two experience options:
Collective Experience: Shared wellness cruise for up to 8 people in the sauna (additional deck space
available) – $195 per person
Exclusive Experience: Private charter for up to 12 people (sauna capacity 8 people) – $1,750 for 2 hours
Can I add extras to my experience?
Yes! For exclusive bookings, you can enhance your experience with add-on services including massage, yoga, fitness, or nutrition
sessions. Contact us to discuss customising your perfect wellness journey.
How do I book my ARK experience?
Bookings are available through our website at wellnessafloat.com.au. Advanced booking is highly recommended, especially during peak periods and for exclusive experiences.
Do you offer gift vouchers?
Absolutely! Our digital gift vouchers make the perfect present for wellness enthusiasts and anyone seeking a unique Sydney experience. Available for both collective and exclusive experiences through our website.
Practical Information
What should I bring?
Please bring:
- Swimwear (mandatory – no nudity permitted)
- Water bottle for hydration
- Waterproof phone or camera for capturing memories
- Comfortable seasonal clothing for the deck experience
What is provided?
We provide:
- Premium towels for sauna and cold plunge
- Organic herbal tea service
- Safety equipment and first aid
- Professional wellness guidance
- Recovery amenities on our recycled materials deck
Where do I meet for pickup?
Your wellness journey begins at Campbell Cove, where our team will meet you for departure. Detailed meeting instructions will be provided upon booking confirmation.
What are your operating hours?
The ARK operates year-round with flexible scheduling to capture Sydney Harbour’s most beautiful light. Sessions are available by appointment through our booking system.
Are there age restrictions?
Due to health recommendations all participants must be 13 years of age or older.
Is The ARK accessible for individuals with disabilities?
Due to the marine environment and wellness facilities design, the ARK may not be suitable for individuals with certain mobility limitations. Please contact our team to discuss accessibility requirements, and we’ll work to accommodate where possible.
Can pregnant women or people with medical conditions participate?
We strongly recommend consulting with your healthcare professional before booking if you are pregnant or have existing medical conditions, particularly cardiovascular issues, blood pressure concerns, or heat sensitivity. Your safety and wellbeing are our top priority.
What safety measures are in place?
Safety is paramount aboard the ARK. We maintain comprehensive safety protocols including:
-Qualified wellness guides trained in first aid and water safety marine safety equipment including life rings and emergency communications
-First aid facilities onboard
-Clear safety briefings before each experience
-Enclosed swimming area for harbour plunge
Is the experience suitable for non-swimmers?
Yes! While we offer harbour cold plunges in designated swimming areas, our onboard cold splash shower provides an excellent alternative for non-swimmers or those preferring to stay on deck.
Can I bring my own food and drinks onboard?
The ARK maintains a premium wellness environment. Simple personal snacks and hydration drinks can be brought on board. Alcohol is not permitted to be brought onboard but can be requested as part of an exclusive booking. We provide organic herbal tea service as part of your
experience, and fresh water is available throughout your journey.
What happens in bad weather?
Sydney Harbour’s changeable conditions are monitored closely for guest safety and comfort. In cases of severe weather that may compromise safety or significantly impact the experience quality, we’ll contact you directly to offer rescheduling or refund options.
What is your cancellation policy?
We understand plans can change. Bookings can be rescheduled to another available time with at least 48 hours notice. For cancellations with less
notice, please contact us directly to discuss options. Weather- related cancellations initiated by Wellness Afloat will receive a full refund or priority rebooking.
Is photography allowed?
Absolutely! The ARK offers the most Instagram-worthy wellness backdrop. We encourage photography to capture your transformative experience against iconic harbour landmarks. Please be respectful of other guest’s privacy during shared experiences.
Ready to embark on your wellness journey?
Book your ARK experience today and become part of Sydney Harbour’s environmental renaissance while experiencing the profound benefits of Nordic-inspired contrast therapy.